Senses Quinta Avenida Hotel By Artisan (Adults Only) Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

5Ta. Av. Norte No. 324 Entre 26 Y 28 Sur, Playa del Carmen, Mexico

Senses Quinta Avenida Hotel By Artisan, a 4-star adults-only property in Centro, features a rooftop pool, hot tub, and event spaces. The property includes safety systems with fire extinguishers, smoke detectors, and first aid kits.

Premium Room Amenities

Each elegant air-conditioned room at Senses Quinta Avenida Hotel By Artisan offers a 60-inch flat-screen cable TV, minibar, and coffee machine. Modern bathrooms come with free toiletries and hairdryers, while select suites feature private hot tubs and city-view terraces.

International Dining Options

The property houses international restaurants and bars offering diverse dining options.

Rooftop Recreation Area

Senses Quinta Avenida By Artisan Adults provides a rooftop terrace with pool. Nearby activities include scuba diving in Caribbean waters, while Xcaret Eco Theme Park offers additional entertainment.

Strategic Beach Location

Positioned minutes from Mamitas Beach Club and Quinta Alegria, the hotel sits 45 minutes from both Tulum's Mayan ruins and Cancun International Airport. Cozumel International Airport serves as the nearest air hub.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

435 sq. feet

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

270 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

435 sq. feet

City view

Shower

Coffee machine

room details

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Getting around

Available transportation options

City Center

Playa del Carmen2300 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.4 mi

Cancun (CUN) 34.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Baggage storage

24-hour services

24-hour reception

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Elevator
Smoke detectors
Fire extinguishers

Services

Paid airport shuttle
Housekeeping
Car rental
Tours/Ticket assistance

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness center
Jacuzzi

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

5Ta. Av. Norte No. 324 Entre 26 Y 28 Sur, Playa del Carmen, Mexico

Map view

5Ta. Av. Norte No. 324 Entre 26 Y 28 Sur, Playa del Carmen, Mexico

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

2500 ft

Av. Benito Juárez

Los Fundadores Park

4600 ft

Museums

Museo Frida Kahlo Playa Del Carmen

2800 ft

Night club

Coco Bongo

2400 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

3000 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

3200 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

3600 ft

5ta Avenida

Galeria de Arte 5ta Avenida

3800 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

4300 ft

Albatros

Martina Beach Club

3400 ft

Shopping Area

Plaza Calle Corazon

2100 ft

Store

MEGA Soriana

2900 ft

Nearby

Mall

Quinta Alegria Shopping Mall

1100 ft

Museums

3D Museum of Wonders

1100 ft

Church

Nuestra Senora del Carmen Catholic Church

1100 ft

Beach

Kool Beach Club

1400 ft

Gallery

La Galeria de Playa Art Gallery

100 ft

Avenida entre 24 y 34 calles 5a

Caminarte

100 ft

Beach

Mamita's Beach Club

2000 ft

Gallery

Riviera Art Gallery

900 ft

Beach

Playacar

1100 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1100 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1300 ft

Gallery

Tierra Huichol

1800 ft

Aquarium

Aquarium Beach

1100 ft

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

2000 ft

Store

ME Dive Center

900 ft

Shopping Area

Plaza Las Americas

1000 ft

Beach

Playa Mamitas

1100 ft

Store

DAC Verduras y Frutas

2000 ft

Restaurants

La Vagabunda

300 ft

Avenida 5

Ah Cacao Chocolate Cafe

400 ft

5th Avenue with Constituyentes Between 38th and 40th streets

Micaela's

200 ft

5ta Avenida Between Calle 28 & Calle 30

Toscana Grill

100 ft

5a Avenida Manzana 5 Lote 1

Sushi Club

500 ft

Calle 26 Between 5th Avenue & 10th Avenue Sushiclub Playa del Carmen

La Choperia

100 ft

Avenida 5

El Diez

300 ft

Quinta Avenida Cor. Calle 30

Sushi-Tlan

100 ft

5ta Avenida Entre Calle 28 y Calle 30

Monsoon Club Cocktail Trading Co

100 ft

5ta Avenida Norte No. 324 Between street 26 & 28. Manzana 59

Senor Frog's Playa del Carmen

600 ft

Calle Quinta Avenida Calle 22 Norte

Chez Celine

700 ft

5ta Avenida Con Calle 34 Centro

Baton Rouge Grill PDC

200 ft

Avenida 5TA Norte Between 28th & 30th

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily return

8.4/10

Great

Rooms

6.2

Location

8.6

Service

6.2

Dining

5.0

John

United States of America, March 2025

6.6/10

I had a mixed experience at Senses Quinta Avenida Hotel. The location right on 5th Avenue is unbeatable, perfect for shopping and dining. However, the noise levels were high, which affected my comfort at night. While the staff was generally professional and accommodating, some aspects of the service could be improved. Overall, there were both enjoyable moments and some frustrating hiccups during my stay. 🌆🛁

Rooms

7.0

My room was spacious and modern, featuring a jacuzzi, but I experienced issues with noise and cleanliness.

Service

6.0

The staff was friendly, but their ability to address concerns was lacking, which was disappointing.

Location

10.0

The hotel’s central location on 5th Avenue makes it incredibly convenient for exploring the area.

Dining

5.0

The breakfast was not served on-site and the offerings at the nearby restaurant were underwhelming.

Facilities

5.0

The pool and jacuzzi had maintenance issues during my stay, impacting my overall experience.

Mike

United States of America, February 2025

6.2/10

I had high hopes for my stay at Senses Quinta Avenida Hotel By Artisan, but it turned out to be quite disappointing. The location was excellent, just steps from the vibrant 5th Avenue, and I appreciated the spacious rooms and comfortable beds. However, the experience was marred by persistent noise, issues with cleanliness, and a lackluster breakfast that didn’t live up to the hotel's luxurious claims.

Rooms

5.0

The room was spacious, but I found dirty floors and broken tiles. There was also a significant lack of amenities like towels and toiletries provided. Privacy was an issue with the glass doors for the shower and toilet.

Service

5.0

The staff were polite, but they didn’t seem equipped to handle issues effectively. When I needed assistance, I often felt brushed off, which added to my frustration during the stay.

Location

8.0

The location is perfect for those wanting to be in the heart of the action on 5th Avenue, making it easy to explore local restaurants and shops.

Dining

5.0

Breakfast was quite disappointing. I had to leave the hotel to another cafe, and what I received was minimal and not worth the effort. It certainly didn’t reflect a high standard expected of a boutique hotel.

Facilities

5.0

The rooftop pool was nice in theory, but it was dirty and not well-maintained. Other amenities like the hot tub were in poor condition and lacked cleanliness, which detracted from the overall experience.

John

United States of America, February 2025

6.6/10

I enjoyed my stay at Senses Quinta Avenida Hotel, although there were a few drawbacks. The staff was genuinely friendly and helpful, especially Nune, who made our experience more pleasant. However, noise from the nearby bar kept me awake at night, and I found the bathroom layout odd with its see-through door. Overall, it was a nice place but had some quirks.

Rooms

8.0

The rooms were spacious and kept spotless by housekeeping, but I found the layout of the bathroom with a see-through door quite strange.

Service

10.0

The staff was welcoming and attentive, especially Erika the manager, who provided excellent suggestions for exploring the area.

Location

8.0

The location was perfect, being close to the beach and restaurants, but it's right above a loud nightlife spot that can disrupt sleep.

Dining

5.0

The breakfast was minimal and required going to another restaurant, which was a bit inconvenient, but it sufficed for my needs.

Facilities

5.0

The facilities, including the pool, were not fully operational during my stay, which was disappointing.

Nicole

United States of America, January 2025

7.0/10

My stay at Senses Quinta Avenida was a mixed bag. On the positive side, the location on the bustling Fifth Avenue is fantastic and made it easy to explore the area. However, I had several issues, including poor communication from staff, maintenance problems, and underwhelming breakfast options. Overall, I appreciated the hotel's proximity to attractions but found the room details and service lacking.

Rooms

5.0

The room was spacious and featured a king-size bed and huge wall-mounted TV. However, the cleanliness left much to be desired, with unwanted items found in the closet and broken tiles on the floor.

Service

5.0

While some staff members were friendly, I often felt that they didn’t effectively resolve issues. For example, when I reported problems with the toilet and noise, there wasn’t a genuine follow-up to ensure they were fixed.

Location

8.0

You can't beat the location right on the main tourist path of Fifth Avenue, making dining and beach access convenient. However, if you're sensitive to noise, this location might not be ideal due to the activity below.

Dining

5.0

The breakfast was quite disappointing. Instead of a continental spread at the hotel, I had to go to a nearby place for a meager offering that didn’t meet my expectations.

Facilities

5.0

The rooftop pool was lovely, but it was closed during my stay, which was frustrating as it wasn't mentioned beforehand. Maintenance issues, such as the jacuzzi showing signs of neglect, were also disappointing.

George

United States of America, December 2024

6.8/10

I had a mixed experience during my stay at Senses Quinta Avenida Hotel. The location is fantastic, right on 5th Avenue, making it super convenient for exploring the area. However, the service could use improvement, with some issues regarding cleanliness and maintenance in the room. Overall, the hotel has some great features, like a lovely rooftop pool, but the breakfast situation was disappointing.

Rooms

6.0

The room was modern and clean, but the bathroom cleaning was subpar as it wasn't done properly. I found some sandals in the closet, which raised red flags about the cleaning service. Also, the pillows were too firm for my liking and I couldn’t get additional ones.

Service

5.0

The staff were friendly, but their service fell short. I had issues with the flushing toilet which wasn’t resolved, and I had to ask multiple times for proper room cleaning. The receptionist mostly provided minimal explanations about the hotel's facilities.

Location

9.0

The location was perfect for exploring Playa del Carmen, with easy access to beaches and restaurants. It's a bustling area with many attractions just steps away.

Dining

5.0

Breakfast was disappointing, requiring me to go to another location with limited options. What I received was not satisfying for a continental breakfast, which made mornings less enjoyable.

Facilities

6.0

The rooftop pool had great views, but the bar was closed during my stay. I couldn't find sun loungers available for use, and the cleanliness in the common areas needed attention.

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